Here is some “Terms and Conditions” information that you may find useful:
If you like our products, we encourage you to tell your friends about this site. If they enter your name as the referral source at Checkout, we will give you a coupon code for a 10% discount on your next order. That’s in addition to any other discounts that may be in effect. To qualify, both of the parties must have completed purchases from this site after Nov 17, 2020.
We want to ensure, as much as possible, that our packages reach their destinations. Thus, we only ship to specific countries where we have had success doing this. The countries that we currently ship to are:
- United States
- United Kingdom
- New Zealand
We provide you with a shipping cost at Checkout based on the number of items (and weight) of your order. This is generally not the full shipping cost as we absorb part of the cost. We send our packages through Canada Post which then connects with the postal system in the destination country. We may send a package with tracking, depending on the destination and the value.
We do not provide “Free” shipping. Some sites offer free shipping using the ground/sea option which can take up to 6 weeks for delivery. We don’t believe that would be satisfactory for our customers.
We do not collect any taxes on the items that we sell. You may be charged Duty and/or Tax when the package arrives. If that concerns you, we advise you to check the published rules and rates for your country.
Missing Packages, Returns Etc.
We like happy customers and we will do our best to ensure that you receive what you purchased. With the Pandemic situation, mail systems can be slower than normal so it may take some patience. If you do not receive your package after a reasonable amount of time, please contact us so we can resolve the problem.